Rescue & Breakdown

Rescue and Breakdown Recovery in the UK

ItemGo is a UK logistics platform based in Manchester. Rescue and breakdown covers vehicle recovery and roadside assistance booked through the ItemGo app, using tow trucks and recovery vehicles. You see the full price and the full route before any job is accepted.

How pricing works

ItemGo does not advertise a headline rate. The price of a job depends on the distance, the vehicle and the work involved, and it is shown in full — along with the route — before a driver accepts it. No reverse auctions: drivers are not bidding each other down. No brokers taking a cut in the middle.

Frequently asked questions

How much does rescue and breakdown recovery cost?

It depends on the distance, the vehicle and the timing, which is why ItemGo does not publish a headline rate. The full price and the full route are shown before the job is accepted, and the price is not bid down by drivers.

Do you take cars?

No. ItemGo works with vans of every size up to 7.5 tonnes (including XL and Luton), 7.5-tonne vans, and tow trucks or recovery vehicles.

How do I join as a driver?

Complete the free onboarding in the ItemGo Driver app. There is nothing to pay: £0 to join and £0 monthly fees. Founding drivers pay 5% for their first 3 months, and never more than 15% after that.

How does a breakdown job work?

You enter the location of the vehicle and the destination in the app, and the route is shown with the price. A tow truck or recovery vehicle from a driver available in the area carries out the recovery, and proof of delivery is recorded with a PIN and a photo.

Book it in the ItemGo app